SHIPPING INFORMATION

All orders are packed and dispatched from Monday to Saturday between 10am and 6pm (GMT +8). If total purchase amount is below a certain amount, there would be shipping fee occurred. Enjoy free shipping when you spend more with us!

DELIVERY FEES AND TIME

COUNTRY/ REGION SHIPPING FEE* ENJOY FREE SHIPPING FOR ORDER ABOVE ESTIMATED DELIVERY (BUSINESS DAYS)
Hong Kong / Macau Free 2-3 DAYS
China CNY 100 CNY 2,000 6-14 DAYS
Australia AUD 80 AUD 350 5-8 DAYS
Canada CAD 80 CAD 350 4-6 DAYS
Indonesia IDR 960,000 IDR 4,500,000 4-6 DAYS
Japan JPY 4,200 JPY 30,000 3-4 DAYS
Malaysia MYR 150 MYR 1,000 4-6 DAYS
New Zealand NZD 90 NZD 400 4-6 DAYS
Singapore SGD 50 SGD 400 3-7 DAYS
Taiwan TWD 1,100 TWD 9,000 4-6 DAYS
Thailand THB 1,200 THB 9,000 4-6 DAYS
United Kingdom EUR 50 EUR 250 6-7 DAYS
United States USD 60 USD 300 4-6 DAYS
Others USD 100 Nil

Remarks:
*Exchange rate with fluctuation applied.

DUTIES & TAXES

Hong & Macau: there would be no customs and import duties and taxes.

China: we cover all customs and import duties and taxes on a claim basis. You may be charged for duties and taxes as the order passes through customs. Please kindly pay the tax in advanced. It is important to keep the tax record from custom, after that contact our customer services for claiming of duties and taxes.

Australia: The new GST applied on foreign ecommerce will be liable for a 10% for all orders. To give you the best shopping experience, MIA MAIA will afford the GST on our own.

Other countries/regions, parcels are shipped on a DDU (Delivery Duty Unpaid) basis. Customers may be charged for duties and taxes by local customs. Any duties and taxes on a parcel must be paid by the customer. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to.

It might be a good idea to contact your local customs office duties and taxes before you order.

ORDER TRACKING

After order dispatched, you will receive an order shipped notification by email or SMS which contain all shipping information, including tracking no., you can trace the tacking no. in courier official website.

If the tracking no. is not showing any record, please try later since it takes time to synchronize information.